Visionary leaders put IntelliCorp at the forefront of employment screening
Todd is President of IntelliCorp, bringing to the role over 20 years of leadership experience. He integrates strategic insight into product development to ensure the company’s offerings align with industry best practices to minimize risk and provide value to its clients. During his tenure, he has overseen the implementation of new employee benefits, spurred interdepartmental relationship-building and education, and helped foster a friendly environment where people love to work.
Todd joined IntelliCorp in 2007 as Vice President of Information Technology. He was promoted to President in 2011. At IntelliCorp, he has implemented many process improvements and developed an IT infrastructure that has significantly improved systems stability and performance.
Prior to IntelliCorp, Todd was Chief Technology Officer at Proforma and most recently Vice President and Director of Information Technology Infrastructure at AmTrust Bank. He has held leadership positions in a broad spectrum of industries where he has managed operations such as enterprise hardware systems, network infrastructure, software development, and database marketing systems.
Todd earned his B.S. in Computer Science from Bowling Green State University. He encourages community service among his staff and enjoys volunteering with youth sports organizations as well as boating on Lake Erie.
Kelly is Director of Sales, bringing to the role over 17 years of experience in sales, service, and account management. During her tenure at IntelliCorp, she originated the Channel Sales Division, which increased revenues 64% in three years; implemented the company’s first search engine marketing and optimization campaigns, which tripled new leads identified; and developed ongoing campaign monitoring practices to drive marketing based on concrete metrics.
Kelly joined IntelliCorp in 2003 as their first Foremost Account Manager, a role she crafted by defining guidelines and processes to support the sales team and clients. She was then promoted to Manager of Business Development, followed by Director of Business Development and Marketing, a role in which she was responsible for the Marketing Department and Channel Sales Division, before being promoted to Director of Sales in 2017. Prior to IntelliCorp, she was the Customer Relations Manager for Acuative and an account relations manager at WorldCom/MCI.
Kelly earned her B.B.A. from Kent State University.
Chad is Director of Compliance and Product Training, ensuring that IntelliCorp and its clients are sufficiently educated about applicable federal laws and regulations and carefully adhering to them in order to mitigate risk for all parties. His area of responsibility includes overseeing functions that include Credentialing, Consumer Reinvestigations, Internal/External Training and Client Audits; monitoring industry changes and actions to identify potential impact on clients and products; and providing training on numerous areas including Fair Credit Reporting Act (FCRA), privacy, and security.
Prior to joining IntelliCorp in 2013, Chad spent nearly 15 years at LexisNexis, conducting legal research and acting as Service Delivery Manager. He is currently on the Board of Directors as a Regular Member for the National Association of Professional Background Screeners (NAPBS). He has also achieved an FCRA Advanced Certificate through the NAPBS and is a member of the International Association of Privacy Professionals.
Chad earned both his B.A. and his Juris Doctorate from the University of Illinois at Champaign-Urbana.
Bob is Vice President of Information Technology, contributing over 25 years of experience leading successful information technology groups to IntelliCorp’s Leadership Team. He is responsible for all areas of internal infrastructure, application development, data warehousing, and security. Bob also oversees and provides mentoring to the IT staff, manages the IT budget, and ensures technology is in compliance with laws and regulations.
Since joining IntelliCorp in 2014, Bob has had the opportunity to contribute to the direction of its product offerings, create systems that deliver exciting yet practical results, and assist with the future growth of the company. Prior to IntelliCorp, he has held a variety of IT leadership positions, most recently Associate Director of Applications at Weltman, Weinberg & Reis Co., LPA. His experience involves building IT organizations from the ground-up and has led IT groups at world-class companies such as BMW Financial Services, AutoNation, AmTrust Bank, and Reynolds & Reynolds.
Bob earned his B.A. from Kent State University.
Kelly is AVP of Finance and Administration, responsible for helping steer the financial direction of IntelliCorp and working with the Leadership Team to create an overarching corporate vision. She manages the accounting administration, customer and product costing, capital expenditure justification, financial projections and budgeting, and facilities administration.
Kelly joined IntelliCorp in 2001 as Chief Operating Officer/Chief Financial Officer. Prior to working at IntelliCorp, she held numerous accounting positions, all of which strengthened her skills with auditing, financials, and strategic financial leadership. She has worked for Coopers & Lybrand, Lexington Technologies, and most recently DPAI Technology Services Inc. At DPAI, she initially held the position of Controller, which included responsibility for all areas of accounting, followed by a promotion to Chief Financial Officer, which added Human Resources and Administration to her resume.
Kelly earned her B.S. from Miami University. Outside of work, she is active in community service and leads IntelliCorp’s Citizenship Committee, which sponsors activities with organizations such as the Cleveland Metroparks, Paws for Cause, MedWish, and the Community Partnership on Aging.
Michael is a member of the Leadership Team, bringing with him almost 20 years of experience in customer service, instructional design, and law enforcement. Since joining IntelliCorp in 2010, he has been instrumental in creating its industry-leading service philosophy. He has authored many of the user guides and manuals used by IntelliCorp and has played an integral role in the development of the client training program.
In 2013, Michael became one of the first people in the screening industry to achieve Advanced FCRA Certification by the National Association of Professional Background Screeners (NAPBS). Additionally, he is educated and certified in the regulations of the USCIS Employment Eligibility Verification – Form I9/E-Verify, the Fair Credit Reporting Act (FCRA), Equal Employment Opportunity Commission (EEOC), Online Information Security Act, and Interstate Trade.
Michael graduated from the University in North Carolina with a dual degree in U.S. History and Political Science (International Studies).
Sheri is Director of Key Accounts, contributing over 20 years of experience in sales and business development to IntelliCorp’s Leadership Team. She is responsible for creating a successful account management team where relationships of trust are built with clients by providing exceptional customer service. Her accomplishments at IntelliCorp include spearheading the implementation of Salesforce.com, for which she continues to serve as administrator and subject matter expert.
Sheri joined IntelliCorp in 2008 as Sales Manager, a role new to the organization that she helped to define. Her commitment to the success of her sales team and to the satisfaction and retention of clients led to her promotion to Director of Key Accounts in 2016. Prior to IntelliCorp, she worked for AMS Services, Inc., a division of Vertafore, Inc., where she held a number of sales roles, including Inside Sales & Marketing Supervisor, Agency Sales Manager, and Agency Development Manager.
Sheri earned her B.S. in Journalism from Ohio University. She is active in community service throughout the Greater Cleveland area and currently heads IntelliCorp’s Safety Committee.
Matthew is Director of Product Development, entrusted with the goal of ensuring new products and services are in line with IntelliCorp’s business strategy and meet the complex and ever-changing needs of its clients. He serves as a client champion, product manager, project manager, business analyst, and liaison between sales, customer service, and development.
Matthew joined IntelliCorp in 2000 as an application developer. His technical skills, combined with a passion for product strategy, led to several promotions including Application Development Manager, Operations Manager and Product Development Manager. Prior to IntelliCorp, he held a variety of technical roles in the web development field.
Matthew earned his B.A. from Purdue University. Outside of work, he enjoys volleyball, camping, and tabletop gaming, and has published several RPGs.
Joanne is a senior human resources manager, focusing on partnering with leadership to improve operations and maximize the bottom line. Her consultative style facilitates the ability to foster a culture among employees that embraces a “do-the-right-thing” philosophy.
Once a client of IntelliCorp, Joanne was compelled to join the company after being impressed by its outstanding commitment to service. Her work experience spans across a variety of industries. Throughout all of them, she was a consumer of background screening services, giving her a unique perspective for her current position. Prior to formal work in human resources, she spent over a decade in operations in roles such as call center manager, field repair foreman, marketing manager, and project manager.
Joanne earned her Master’s in Human Resources from The Ohio State University. Outside of work, she enjoys spending time with her husband and children, particularly camping, fishing, and swimming at the family cabin.
Cheryl is Director of Operations, leading the Vendor Management and Verifications, Product Fulfillment, and Records Validation teams. She oversees the production and validation of client searches and is responsible for all hiring, training, evaluation, and mentoring of staff.
Since joining IntelliCorp in 2003, Cheryl has held a number of positions in sales, customer service, and account management, and was promoted to Director of Service prior to her current role as Director of Operations. Throughout her years, she has been instrumental to the growth of several departments and her variety of roles have allowed her to help ensure that clients receive optimal products specific to their needs. Her background prior to joining IntelliCorp includes sales experience and teaching at the elementary and middle school level.
Cheryl earned her B.S. at Ohio University. She has also achieved advanced certification by the National Association of Professional Background Screeners. Previously a personal trainer and Physical Education teacher, she is also passionate about physical fitness and created a wellness committee at IntelliCorp.
Check out a re-posting of an article that quotes Todd Carpenter, President of IntelliCorp, as we talk about what to do and avoid when it comes to background screening.
IntelliCorp is announcing a game-changing Pre-Adverse and Adverse Action solution that will offer tanglible benefits to any background screening program.