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Customer Service


At IntelliCorp, your satisfaction is a top priority. We know that providing outstanding customer service is a big part of your experience with us.

When you need information, ask for assistance or have a question, our professional and knowledgeable staff responds quickly to your request. All of our service associates are employees of IntelliCorp and work at our company location in Beachwood, Ohio. We do not offshore any customer support or use third-party services.

Creating and maintaining long lasting relationships forms the basis of our industry-leading service philosophy. You’ll get an experienced account team to help launch your program and manage ongoing administrative support needs. Whether you’re conducting background checks for the first time or switching from another vendor, we work in partnership with you to identify your requirements and incorporate them into your screening program.

If your program is simple or complex, you can be confident that all information is treated with the utmost confidentiality and integrity. Our collaborative approach to customer service demonstrates our commitment to providing you with additional value beyond our screening products.

It’s easy to directly communicate with us. Our team of dedicated individuals is ready to assist you and can be reached via a toll-free customer service number (888-946-8355), e-mail (customerservice@intellicorp.net) and live chat.


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